Privacy policy

Privacy Policy

1. Overview

Welcome to Ching Rey Logistics (TechPee) — your trusted online pet store.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website https://techpee.myshopify.com.
By using our site, you agree to the terms outlined below.

2. Information We Collect

We collect information to process your orders, improve our services, and personalize your experience.
This includes:

a. Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via Shopify Payments, PayPal, etc.)

b. Non-Personal Information

  • Browser type and version
  • IP address and device information
  • Pages visited and time spent on our site
  • Cookies and analytics data to improve website performance

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates, tracking, and support
  • To improve our products, services, and website experience
  • To prevent fraudulent transactions and protect our customers
  • To comply with legal obligations and Shopify’s platform requirements
  • To send occasional promotional offers or newsletters (only if you’ve opted in)

You may unsubscribe from marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.

4. How We Protect Your Data

We implement industry-standard security measures to safeguard your personal data, including:

  • Secure Socket Layer (SSL) encryption for all transactions
  • Payment data processed only through secure gateways — we never store your credit-card information
  • Restricted internal access to personal data

Despite these measures, no online system is completely secure, and you share data with us at your own risk.

5. Sharing Your Information

We respect your privacy — we never sell your information.
However, we may share data with trusted third parties who help us operate our business, such as:

  • Shopify (e-commerce platform)
  • Payment processors (PayPal, Stripe, etc.)
  • Shipping and logistics partners (to deliver your order)
  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

These third parties are obligated to protect your information and use it only for agreed purposes.

6. Cookies

Our website uses cookies to improve user experience and performance.
Cookies are small text files stored on your device that help us:

  • Remember your preferences (e.g., items in your cart)
  • Understand how visitors use our site
  • Show relevant ads or promotions

You can disable cookies in your browser settings, though some site features may not function properly.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent for marketing communications
  • Request data portability (under GDPR and similar laws)

To exercise any of these rights, please contact us at support@techpee.myshopify.com.

8. Retention of Information

We retain your information only as long as necessary to:

  • Complete your transactions
  • Comply with tax and legal obligations
  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

9. Third-Party Links

Our website may include links to third-party websites (e.g., social media or partner sites).
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will appear on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 Email: support@techpee.myshopify.com
🌐 Website: https://techpee.myshopify.com
🏢 Business Name: Ching Rey Logistics